What’s in a word? With the multiple definitions of disaster recovery planning already in existence, here comes crisis management as well. Example: let’s say your whole data centre crashes because of a faulty power supply configuration, leaving you with no sales and no customer support, and your IT staff threatens to walk out because of “unacceptable working conditions”. Is that a disaster or a crisis? Is there a difference in the way you should handle it, and will things get worse if you make the wrong choice?
Archive for the ‘Crisis Management’ Category
New Zealand small and medium-sized firms are highly unprepared for a future crisis similar to the Christchurch earthquakes, a study has found.
Massey University’s annual BusinesSMEasure canvassed 1000 companies across the country. It found only a small proportion of the firms surveyed had a formal continuity plan in place and fewer than 10 per cent had a written crisis management plan.
Read the full article here: http://www.nzherald.co.nz/small-business/news/article.cfm?c_id=85&objectid=10803946